Out research it appears that psychological complaints occur in 1 in 5 workers, with more than 17 percent of employees experiencing burnout complaints. An employee may be physically present at work, but mentally elsewhere.
During the day it is normal for concentration to lapse, for example during a coffee break, a conversation with a colleague, or after completing a demanding task. However, when someone is mentally absent more than 20 percent, this can become problematic.
1. Recognize the signals
As an employer, it is important to keep a finger on the pulse and be aware of the well-being of your employees. Watch for signs of frustration about work tasks, visible dissatisfaction within the team, and noticeable declines in performance. These are some important signals that may indicate an employee is not well-suited to their role.
2. Start the conversation
If an employee is not feeling well, this often affects the whole team. Therefore it is important to make room for
a conversation
, both individually or together with the team, to find out what the employee is struggling with. By showing understanding and offering the opportunity to talk, you already provide support to your employee.
3. Encourage the employee
As an employer it is not always necessary to take immediate action. Instead offer support to the employee, so that he or she can look for solutions themselves. Give him or her the space and guide him or her in finding possible solutions.
4. Search together for workplace adjustments
It's wise to discuss with the employee which steps he or she can take. Discuss which tasks the employee can carry out and what is needed for that. Initially focus on short-term solutions, establish clear working agreements and evaluate these regularly.
5. Call in help in case of impending absenteeism
If the situation does not improve, it is important to enlist help promptly. Keep in contact with the employee throughout the process. For example, opt for weekly conversations to gauge how he or she is feeling. If the situation does not change after some time, do not hesitate to call on the help of an occupational health professional.
