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Managed Service Provider: what is it and what are the benefits?

Due to the persistent tightness in the labor market, employers are struggling to attract the right talent for their organization. Recruiting temporary talent is also not an easy task. When hiring temporary workers, employers are constrained by the DBA law. Organizations that need help hiring external talent can engage a Managed Service Provider (MSP). In this article we tell you more about what an MSP exactly is, and what advantages a partnership with an MSP brings to organizations.

2 April 2022
Reading time 3 minutes
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2 April 2022
Reading time 3 minutes
Share this article

What is the meaning of an MSP? 

MSP is the abbreviation for Managed Service Provider. Within Resource Management this abbreviation is used for HR processes. From interim and secondment to self-employed contractors: MSP forms an umbrella term for all activities surrounding the recruitment, selection and management of temporary personnel by the party that provides the MSP.

What is an MSP?

Een MSP is a service provider that relieves the client during the hiring process. When organizations frequently hire external, temporary workers and work with different suppliers there is a fragmented hiring process. To save time and energy organizations can hire an external party: the MSP. When an organization engages an MSP the MSP becomes responsible for the organization's internal hiring process. An MSP manages and monitors the following processes:

 ●      The drawing up of a capacity plan and budget monitoring
●     Pre-selection and screening of candidates
●     Contract management and compliance with laws and regulations
●      Supplier management
●      On- and offboarding  

In short: an MSP is responsible for managing the hiring process of temporary, external employees. The main objectives of an MSP are cost savings, process optimization and securing the best temporary talent. For many organizations, an MSP is a partner that, in the long term, elevates the hiring process of external employees.

The five benefits of an MSP

An MSP brings many advantages with it. We list a number of them:

1. Streamlined processes

Because of the short lines of communication with parties in the labor market, the MSP can quickly contact the right candidates. This way the MSP reduces time to hire and the burdens on hiring managers.

2. More insight into external hiring

An MSP has insight into market rates and the availability of candidates, including freelancers. This way an MSP can quickly help organizations place the right people in the right place.

3. Continuity within the organization's personnel recruitment

MSPs have an extensive network. That way they can continuously search for talent. An MSP also oversees supplier management with regard to aspects that are important to a client, such as the quality of the candidates and the response speed. An MSP contributes to the uniformity and standardization of the hiring process for an organization.

4. Cost savings

When you hire an MSP, the cost savings quickly become apparent. For example, in preparing more accurate invoices, which leads to less administrative work. But also savings from supplier management, automating parts of the hiring process and centrally managing the hiring program, which saves HR managers time.

5. More time on for innovation

Through an MSP, external talent is deployed on a specific assignment within the organization. This results in a reduced workload for employees. By, for example, transferring repetitive IT work, in-house IT staff have more time for innovation.

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